I went directly to Concentra from work for treatment related to a fall and head bang. (My workplace provided transportation.) I was treated quickly and with great respect. My wife was brought right into the treatment room when she arrived. Follow up included imaging that day and follow up appointments. Results were shared promptly. I feel that the care was fast but not hurried, compassionate and, accurate. Based on my experience, I highly recommend this facility and it’s personnel.
Came in before they opened the next day (the line was still out the door) and still had to wait an hour to be seen by the doctor. Physical and drug test was quick - maybe 20 minutes. Seems like it's just all the homeless people go there for their fix for drugs.
Clean, professional, and courteous. New job contract required a screen. Gave me my pass paper upon leaving. My employer was faxed the results. No complaints.
I was a walk-in for an annual employment screening. The staff was professional, friendly and courteous. I had about a thirty minute wait to see the nurse. The nurse was also professional, friendly and courteous. I always choose Concentra for my annual screenings for work! I wish they offered days that they were opened later.
The nurses and staff are very good and the nurse practitioner, Emily, who took care of me was amazing. But when it takes this much time to be treated there are other options that get you in and out much faster.
Is almost like they make you wait on purpose. Came here for a work injury because this is who we use. I was literally the first person there. #1 on the list. Arrived right after they opened the doors. I still waited 50 minutes before they took me to a room where I waited again. Now I'm here for a follow up appointment that was supposed to be 60 minutes ago and I'm still in the waiting room.
This place is a nightmare. Nurses are nice, but the waits are WAY too long. I only went here for a simple physical and drug test for a job application (that was paid by the company for Concentra). My boss called in ahead of time to assure of me for an appointment. The first time I went around noon, they told me a 2:30-3 hour wait. My time is worth more than that, couldn't wait around.
Concentra Urgent Care is a US Physiotherapist based in Wilkes Barre Township, Pennsylvania. Concentra Urgent Care is located at 268 Highland Park Blvd, Wilkes-Barre Township, PA 18702, USA.
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